RVs Require Constant Care And Repairs
The staples had worked loose and I had to fix yet another problem on our Country Coach motorhome.
You may be thinking I abuse my coach, but if you knew me, you would know I take excellent care of my equipment and besides the coach only has 21,000 miles on it. Staples are heavily used in RV construction because they are fast and cheap.
They are fired into the wood with a pneumatic staple gun at a rapid clip. You would think a high end coach would use screws and quality glues to put cabinets together, but alas, gone are the days of quality craftsmanship. In fact, I just replaced the carpet in my rig (didn’t like the color) and I had to remove about a thousand staples from the wood floor because Country Coach didn’t use the traditional tack-strip, just staples….lots of staples.
If you want it done right, you have to do it yourself or hire a qualified conscientious professional (very difficult nowadays). I took the pantry rack down, removed the staples and replaced it with screws and gorilla glue and I haven’t had a problem since. Speaking of craftsmanship, let me show you how the drawers in my coach were made.
Yes, they were slapped together with staples and particle board. Here’s how I make drawers. So what's the difference?
I have the time to do it right and I don’t cut corners, I “dovetail” corners. It’s only a matter of time until my coach drawers fall apart (I’ve already had to repair some of them). So, it’s a good idea to carry enough tools to take care of RV problems when they crop up. Least you think I’m picking on Country Coach, I’m not, it’s just the nature of RV manufacturing. They have to produce and sell products and shortcuts in production help get the product to market faster and improve the profits for the company. Staples are cheap and fast and if they fail under warranty the dealerships will “fix” the problems by putting in more staples. My 2005 Hitchhiker 5th wheel also fell apart like this, so it’s not one manufacturer, it’s the entire RV industry. RVs could be made with Japanese automobile precision, but that would require an RV industry revolution not likely to happen in my lifetime. So, for the time being, carry enough tools to fix most problems and don’t expect perfection out of your RV or you’ll be gravely disappointed. My advise is to be pro-active and fix small problems before they become larger problems. Don’t ignore leaks, broken drawers, plugged drains and that funny sound in the engine. The old saying, “a stitch in time saves nine” is especially applicable in RV maintenance and repair. Keeping you in stitches - Jim Twamley, Professor of RVingLabels: Maintenance




19 Comments:
Funny you mention that Jim, we just noticed a section in our slide out's interior panel that's sagging, because a staple came out.
You'd think that when you buy a quality rig (ours is an Arctic Fox by Northwoods) that things like this wouldn't happen, but one of the biggest lesson's we've learned is that it happens to all rigs, regardless or price or quality. Unfortunately they just aren't made to be lived in full time.
By
LiveWorkDream.com, at December 7, 2007 10:58:00 AM PST
Regretably, from 36 years of RV experience, I have suffered my share of lack of quality and/or performance from tow behind units that were all proclaimed to be "Top Of The Line" by their respective manufacturers. NO MORE of these hugely depreciating assests for me, until the manufacturers "Wake Up", and change their ways, methods and means !!!!
By
"Mitch", at December 8, 2007 5:09:00 AM PST
Jim;
You hit it right on the head. The RV industry quality control is missing.
I have a 2003 Coachman Leprachuan class c, supposed to be their top of the line c unit.
I have had to repair wire nuts that came loose, draws that fewll appart, paneling thst is coming down, and the clincher is that now I am fighting a problem with the slideout as it is out of square.
Coachman declines any responsibility for the out of square slide out.I will fix this after all the help that Liftco, the slide out vendor gave me.
I am slowly upgrade this unit to what is should be, correcting workmanship and engineering problems, although I have not yet figured out how to correct the problem of the passenger's seat, which when you recline it winds up have way through the forward dinette cushion.
Bob Schmidt
Lousiana
By
robja, at December 8, 2007 5:41:00 AM PST
Judging by the coach number on the drawer, my guess is you have a National RV Country Coach, not a real one. Ours is pre National, and uses real wood, dovetail joints and screws. You got me thinking, and I have looked around my Intrigue, and can't find a staple any where. I think National proved you can't make Dolphins and Allures with the same philosophy.
By
Markfoto, at December 8, 2007 5:58:00 AM PST
JIM: I'd be interested in knowing what year your CC Allure is. Is it pre or post manufacturer by National RV? I have heard that quality has improved since Bob Lee resumed the helm at CC. I am surprised to see particle board used in such a high-end coach. What ever happened to "solid wood" cabinet making? Thanks, oRV
By
Anonymous, at December 8, 2007 6:02:00 AM PST
I recently bought a 1989 Itasca M/h
40ft.It had 19.966 original miles
on it. It is close to being like new. The built in vacumnn system works great. It has air ride system on it, it rides and drives like a bus.It was the top of the line by Winnabago when it was built.I love driving it and showing it off.Everything that is suppose to be wood, is wood.
Curt
By
lucky2635, at December 8, 2007 8:15:00 AM PST
The manufacturers could save A LOT OF WEIGHT if they wouldn't use "chip board".
By
skorpio, at December 8, 2007 9:13:00 AM PST
I'm fairly new to RVing (about 4 years), though it didn't take long to learn about shoddy construction methods and sloppy work.
I keep a Swiss Army Knife, which includes a good Philips head screwdriver, with me at all times. Seems the opportunities to use it are endless. I also keep a good assortment of sheetmetal and woods screws on board, as well as a variety of plastic expansion anchors. I would guess I've used a few dozen anchors in the past year to firm up many a free-spinning screw. I've been tempted to ask Winnebago to explain the logic of using wood screws in styrofoam, but....
By
Scott, at December 8, 2007 10:03:00 AM PST
I totally agree that the cost of a RV has nothing to do the quality! I know RVer's with $500,000+ Class A's that had the same quality of staples and glue that my little 13foot $13,000 travel trailer has!
By
G William, at December 8, 2007 10:50:00 AM PST
HEY FOLKS! IT'S INTERESTING TO READ OF YOUR WOES AND HEAR YOU REFER TO NAMES LIKE ARCTIC FOX, HICHIKER, NU-WA, COACHMAN,AND NATIONAL RV AS "TOP OF THE LINE" AND "QUALITY" MANUFACTURES. EVERYONE IS ENTITLED TO THEIR OPINIONS AND ASSUMPTIONS.
I HESITATE SAYING WHAT I'M ABOUT TO SAY FOR FEAR OF HURTING SOMEONES FEELINGS AND SOUNDING LIKE A KNOW IT ALL, BUT MY WIFE AND I HAVE BEEN FULL TIMERS FOR 10 YEARS AND TOOK 3 YEARS TO VISIT MANY RV FACTORIES BEFORE DECIDING ON OUR SECOND AND LAST 5TH WHHEEL "HOME" FROM A PARTICULAR MANUFACTURER. QUALITY OF CNSTRUCTION WAS OUR PRIMARY CONCERN! WE WERE ASTOUNDED BY THE WAY MOST ARE SLAPPED TOGETHER INCLUDING, BUT NOT LIMITED TO THE ABOVE MENTIONED.
ONE MANUFACTURER STOOD OUT FAR AVOVE THE REST. WE SETTLED ON A 2001 MOUTAIN AIRE BY NEWMAR. SIX YEARS LATER WE ARE VERY, VERY PLEASED WITH OUR CHOICE. ATTENTION TO DETAIL AND QUALITY CRAFTMANSHIP IS THEIR CLAIM TO FAME. THERE IS NO SUCH THING AS A PERFECT RV, BUT WE HAVE LIVED IN THIS UNIT FULL TIME FOR 6 YEARS AND HAVEN'T HAD TO FIX OR HAVE FIXED SOMETHING THAT WASN'T DONE RIGHT THE FIRST TIME!
By
R.Kirkpatrick, at December 8, 2007 11:14:00 AM PST
We have RVing for about 40 years in one type of rv or another.
In 2005, we bought a brand new Georgie Boy Landau, it had everything that we wanted and didn't want as well. It spent 6-months in the dealership awaiting repairs, to include the front-end cap. One of the main hold ups was the Manufacturer didn't want to pay the prevailing wage here in Washington for the warranty repairs,to sum it up they made all the repairs and we finally have a brand new rebuilt motorhome with no defects as it should have been when made.
By
Anonymous, at December 8, 2007 1:20:00 PM PST
I do concur with all comments regarding the lack of quality control. We originally owned a 1999 Endeavor by Holiday Rambler. We had no problems with it at all. This last year we decided to purchase a new Endeavor. What a mistake. The quality was so bad we spent three weeks at the company where we purchased the RV trying to get it close to acceptable. three weeks Later we had a list of over forty items needing attention. A month later we sold the new coach at a huge loss and bought a much older, higher end coach. Every time I see Kay Toolson on the Monaco website mouthing on about Monaco's total commitment to the customer I shake my head. Take a holiday in one of your new coaches Mr Toolson. What has happened to your quality control? What I would do to get my 1999 Endeavor back.
By
Anonymous, at December 8, 2007 2:46:00 PM PST
"If you want it done right, you have to do it yourself..."
Or buy a Lazy Daze.
By
Anonymous, at December 8, 2007 7:35:00 PM PST
May I make a suggestion? Before buying a coach, join the RV Consumer Group (www.rv.org) and get a copy of their ratings CD, which covers all US-built RVs from 1993 to the present. In it you'll find that many supposed "top of the line" rigs are poorly built; some are even unsafe to drive.
You'll also find that a few makers such as Born Free and Lazy Daze actually do build rigs to high standards of craftsmanship. The myth that failures due to shoddy construction "happen to all rigs, regardless or price or quality" is just that--a myth.
Like Consumers Union, RVCG is an independent organization that's not beholden to the industry (unlike the reviewers in the RVing magazines, who depend on advertising revenue). They're strong advocates for safer, better built RVs. If you buy a rig without the benefit of RVCG's comprehensive evaluations, you're truly flying blind.
By
Andy Baird, at December 8, 2007 7:48:00 PM PST
The RV Consumer Group CDs are a very good place to start. I used them when I purchased my previous RV which turned out to be a lemon (not the fault of RVCG). I must respectfully disagree with the above statement, "The myth that failures due to shoddy construction "happen to all rigs, regardless or price or quality" is just that--a myth." As long as RV's are made by people and not robots like modern automobile assembly there WILL be problems. Minimum wage, hangovers, made on a Monday or Friday, inattention to detail and Murphy's Laws all come into play here. Show me a perfect RV that I can't find at least 3 flaws and I'll give you an RV Now embroidered polo shirt. How's that for a deal :)
By
Jim Twamley, at December 8, 2007 9:09:00 PM PST
I must say that with all the problems that we have had with our 05 Monaco, the interior materials seem to be better in quality than other coaches we have seen. Must be a better kind of pressed wood than others!
By
DonL, at December 9, 2007 6:48:00 AM PST
After 3+ years of joining all the forum groups on every make and model RV I could find and comparing 1- The number of problems, 2- the severity of the problems, 3- the manufacturer's response to the problems and 4- our budget and cost/value, we decided on a used 97 Newmar Mountain Aire and have not been disappointed. It has had some problems too, but "most" have been minor that I could take care of and the others were done in a timely and professional manor by the factory. We love it. I also used RVCG and found it VERY helpful.
By
Anonymous, at December 9, 2007 9:12:00 AM PST
You have to do your homework. We visited factories before we bought, settled on An Allegro Bus 2000. It now has 65000mi, travelling from Alaska to Nova Scotia, the unit has held up famouslly. Our factory visits to fix things have been great, they fix them right with no questions asked. We love Tiffin.
By
Larry, at December 9, 2007 11:12:00 AM PST
"As long as RV's are made by people and not robots like modern automobile assembly there WILL be problems."
Actually, modern automobile assembly is no guarantee of perfection--one has only to look at CU's Frequency of Repair statistics for Kia products to realize that. ;-)
But there's a more fundamental problem with your argument, Jim. What you're saying boils down to "all rigs have some defects, therefore no brand is better than any other." But common sense tells you that isn't true. There's a big difference between a rig that comes with three minor cosmetic defects... and one that has forty or fifty problems, including leaks, cabinets falling off the walls, incorrectly wired electrical systems, failing slideout motors and so on.
If you gather statistics on ownership satisfaction, as do the RV Consumer Group and sites like Motorhome Review Online, you can see that one brand has few or no unhappy owners while another has hordes. That tells you something: no brand is perfect, but some brands come a lot closer than others.
It's tempting to rationalize your choice of RV by telling yourself that "They all have problems, so it makes no difference which one you choose." But that's no more true of RVs than it is of cars. Some brands are a lot less likely to give you trouble than others, and doing your homework--with RVCG and other information sources--is how you improve the likelihood of getting a rig with few or no defects. Anything you can do to improve those odds in your favor is worth doing, wouldn't you say?
By
Andy Baird, at December 10, 2007 10:15:00 AM PST
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