RV owners sue Dometic for refrigerator defect linked to explosions and fires

RV owners sue Dometic for refrigerator defect linked to explosions and fires

April 26 update: See bottom of this article

SAN FRANCISCO (April 21, 2016) — A group of RV owners filed a nationwide class-action lawsuit against Dometic Corporation, stating that the company sold defective gas absorption refrigerators with cooling systems that can spontaneously ignite in RVs and boats, putting consumers at risk of deadly fires, explosions, loss of property and loss of the value of their RV/boat, according to consumer-rights law firm Hagens Berman.

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Photo supplied by the law firm of Hagens Berman

The lawsuit states that the defective refrigerators have caused or contributed to at least 3,000 fires since 1997, resulting in more than $100 million in property damage and personal injury claims, all of which Dometic tracked through multiple non-public, internal databases. Despite this knowledge, Dometic “failed and refused to eliminate the defects and/or provide consumers with adequate warnings,” according to the complaint.

“As millions of owners prep RVs and boats for summer activities, they’re completely unaware that the vehicles they will soon use to transport family and friends essentially contain a pressurized tank of hydrogen gas that can leak and ignite a fire,” said Steve Berman, managing partner of Hagens Berman. “While Dometic promised consumers that its refrigerators were safe for use, it chose to overlook reports of fires and failures of its products and never publicly disclosed the true risk of this defect.”

“We don’t think owners should risk their lives on every trip and have to wait for a potentially deadly hydrogen-fueled fire to get a safe refrigerator or receive payback for Dometic’s brazen misconduct,” Berman added.

The lawsuit states that every gas absorption refrigerator manufactured by Dometic since 1997 shares common technology, common cooling unit design and common defects, including the propensity of the refrigerator’s cooling unit boiler tube to corrode, crack and expel hydrogen gas at high pressure, which can spontaneously combust, or reach other ignition sources, causing a fire.

The 80-page lawsuit filed in the U.S. District Court for the Northern District of California in San Francisco seeks to force Dometic to repair or replace defective refrigerators and compensate consumers for the diminution of value of their RVs and boats as a result of these manufacturer defects.

If you own a boat or RV equipped with a Dometic gas absorption refrigerator, you may be entitled to compensation. Find out your rights and sign up for the class-action lawsuit against Dometic.

“It’s an alarming issue, especially when you consider the layout of an RV,” Berman added. “If a Dometic refrigerator were to suddenly release this pressurized, flammable gas and start a fire, occupants could easily become trapped inside.”

The suit also addresses two recalls issued by Dometic: “Defendants have used and manipulated the recall process to conceal the true dangers and safety risks inherent in their Defective Gas Absorption Refrigerators from both federal regulators and consumers. As a result, United States highways and campgrounds are flush with RVs containing Defective Gas Absorption Refrigerators that can, and with alarming regularity do, spontaneously burst into flames.” The company continues to receive new fire claims “at an alarming rate,” the suit states.

In addition, the suit states that Dometic resorted to “retaining a cadre of regionally based fire investigators, third-party claims administrators, attorneys and various engineering and metallurgical experts” upon each report of a refrigerator fire or explosion deployed “for the express purpose of diverting attention” from the refrigerators as the cause of the fire and to hide the issue from the public.

Learn more about the lawsuit.

SOURCE: News release from Hagens Berman, a consumer rights law firm with offices in 10 cities.

April 26 update from Dometic:

On April 21, a class action complaint was filed in the United States District Court for the Northern District of California. The complaint alleges that Dometic’s gas absorption refrigerators are defective.

The complaint also alleges that Dometic has failed to remediate the defects and provide adequate warnings or instructions on proper use of its gas absorption refrigerators. The complaint currently includes five individual plaintiffs.

Dometic’s opinion is that the allegations are without merit and intend to vigorously defend against them.

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3 thoughts on “RV owners sue Dometic for refrigerator defect linked to explosions and fires

  1. Travler

    I have never seen an RV refrigerator fueled by hydrogen. All I have seen were powered by propane gas of electric. Dometic and Norcold both have issues several recalls because of gas leaks and coolant leaks over the years and still they fail. As for these “call action lawsuits” I have been a part to several and have yet to receive a dime from any of them. seems the lawyers get it all. A person needs to go on line and check for recalls on their RV and it’s appliances to see if any have been issued since those recall notices rarely follow the ownership of the unit.

    1. Sam Sprott

      We filed notification with Fleetwood that we are the new owners of our 2004 Flair 33R. Are we wrong in assuming that Dometic will notify us through Fleetwood of any recalls?

  2. Bill Massicotte

    I heard Norcold has the same or similar problems with no
    real solutions.

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