By Russ and Tiña De Maris
Marcus Lemonis must love us. We know that because one day, in our mailbox landed a COMPLIMENTARY membership to the Good Sam Club, courtesy of the company’s hot-shot president. Now, we’ve been members of Good Sam in the past, but trouble was, we finally took to calling the outfit the Good SPAM club, because we got more mail from Sam than from our health insurance company, if you can believe that.
Tired of getting adverts for things we weren’t interested in, we let our membership lapse. But there’s one thing you can say for the Good Sam group, they’ve got nothing if but persistence. The latest “come on” included all kinds of special offers. Included among them was that Good Sam members can dump their tanks **free** at “select” Camping World Super Stores.
Now that’s quite an inducement. It seems like it’s harder and harder to find a free anything, much less a free dump station. When you and the rig are out and about and need to make a little 40 gallon deposit, it’s nice to be able to do it without having to shell out cash.
So let’s see, there must be a way to find out which “select” Camping World stores offer this service. A quick look at the Good Sam Club website revealed nothing. A perusal of the Camping World website showed nada. Reviewing several RV forums led to the discovery that some Camping World stores offered free dump stations to anyone.
So we tried calling the “horse’s mouth.” A call to the Camping World customer service toll-free number resulted in a six-minutes-plus wait time on hold with never an ability to speak to a human being. We gave up, figuring the average RVer with a full tank would probably have hung up long before.
So we tried a different Internet search approach. This time we hit sites that listed “RV Dump Stations,” and cross-referenced them with Camping World locations. A few, we mean VERY FEW, states were listed. Of them, only one Camping World location was listed per state. We then phoned a few for information.
Newhall, California: CW doesn’t answer their toll-free line. We tried the regular number and finally roused a rep who told us that yes, Good Sam members could dump for free; all others pay $7.
Tucson, Arizona: The representative there distinctly tried to steer us away from their facility. “It’s not too convenient,” we were told. In fact, there was a dump station, but it has no water to rinse your hose (or presumably any spills). Still, no charge – to anyone – if you’re willing to brave the so-called dump station.
Fort Worth, Texas: After listening to a fuzzy, fast-talking, completely unintelligible recording, we were automatically shunted to a slow-talking, sort-of-drawling representative who told us if we didn’t have a Camping World or Good Sam membership, the dump fee was $25. “Twenty-five dollars to dump your tanks?” we asked incredulously. At that point, the rep added that, well, he’d add a Camping World Club membership for that price, good for some real nice discounts.
When we “quit” the Good Sam Club some time back, we thought at the time that it had been years since Good Sam had ‘really been much Good for anything,’ other than maybe the corporate owners. Sorry to say, but it doesn’t sound like much has changed.